Refund Policy

Effective Date: July 9, 2025
Company: Rise Real Estate Marketing, LLC dba Raise Real Estate Marketing

30-DAY MONEY-BACK GUARANTEE

Rise Real Estate Marketing, LLC (“Company,” “we,” “us,” or “our”) stands behind the quality of our products and services. We offer a comprehensive 30-day money-back guarantee on all purchases as outlined below.

COVERED PRODUCTS & SERVICES

This refund policy applies to the following products and services:

Smart Agent AI Secrets Course (One-time purchase)
Smart Agent AI Masterplan Course (One-time purchase or add-on)
Smart Agent Marketing Team Subscription (Monthly or annual subscription)

REFUND TERMS & CONDITIONS

30-Day Guarantee Period

You have thirty (30) calendar days from your date of purchase to request a full refund
The guarantee period begins on the date of successful payment processing
Refund requests must be submitted before the 30-day period expires

Eligibility Requirements

Refund requests must be made in writing via email to: support@raiserealestate.ai
You must provide your order number and reason for refund request
Original payment method information must be verifiable
Account must be in good standing (no violations of Terms of Service)

Full Refund Coverage

100% of purchase price will be refunded for eligible requests
No questions asked within the 30-day period
Refunds processed within 5-10 business days of approval
Refunds issued to original payment method used for purchase

SUBSCRIPTION-SPECIFIC TERMS

Monthly Subscriptions

Cancel anytime within first 30 days for full refund of initial payment
After 30-day period: Cancel anytime to prevent future billing (no refund of current month)
No pro-rated refunds after the 30-day guarantee period

Annual Subscriptions

Full refund available within 30 days of initial purchase
After 30-day period: No refunds, but service continues through paid term
Cancellation prevents automatic renewal

ACCESS TERMINATION UPON REFUND

Upon processing your refund, the following access will be immediately terminated:

Course Materials: All access to Smart Agent AI Secrets and Masterplan course content
Skool Community: Immediate removal from private Skool group and all associated content
AI Tools: Access to all Custom GPTs and AI marketing tools
Bonus Materials: All downloadable resources, templates, and bonus content
Support: Access to customer support for refunded products

Note: Once access is terminated, it cannot be restored without repurchase.

REFUND PROCESS

How to Request a Refund

Email: support@raiserealestate.ai
Subject Line: “Refund Request – [Your Order Number]”
Include: Full name, email address, order number, and brief reason
Response: We will respond within 24-48 hours during business days

Processing Timeline

Approval: Within 2 business days of request
Processing: 5-10 business days to original payment method
Access Termination: Immediate upon refund approval

EXCEPTIONS & LIMITATIONS

Non-Refundable Circumstances

Requests made after the 30-day guarantee period
Violations of Terms of Service or acceptable use policies
Chargebacks or disputed transactions (refund policy void)
Technical issues on customer’s end (device, internet, etc.)

Force Majeure

Refund processing may be delayed due to circumstances beyond our control, including but not limited to payment processor issues, banking holidays, or technical failures.

CONTACT INFORMATION

For Refund Requests:

Email: support@raiserealestate.ai
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM MT
Response Time: 24-48 hours during business days

Mailing Address:

Raise Real Estate Marketing, LLC
PO Box 11425

Jackson, WY, 83002

POLICY MODIFICATIONS

This refund policy may be updated periodically. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the modified policy.

LEGAL DISCLAIMERS

This policy supplements, but does not replace, your statutory rights as a consumer
Some jurisdictions may provide additional consumer protections
Individual results from our products may vary and are not guaranteed
This policy is governed by the laws of Wyoming

Last Updated: July 9, 2025

This refund policy is designed to protect both our customers and our business. We recommend consulting with legal counsel to ensure this document meets all applicable legal requirements in your jurisdiction.